Service 08
Reporting that answers the question being asked, from definitions everyone agrees on.
Data foundations, analytics, reporting, dashboards and decision-support experiences.
Common problems
Data and Decision Intelligence usually starts here
- Meetings that start by arguing about the numbers
- Dashboards nobody opens twice
- Analysts rebuilding the same extract each month
- Metrics with a different definition in each team
The Elvoria approach
How we run this work
01
Start from decisions
We list the decisions people make and work back to the measures. Reporting built from available tables answers the wrong question.
02
One definition per metric
Written down, with the place it is calculated and the person who owns it.
03
Model before visualising
A clear data model makes the dashboard simple. An unclear one makes it clever and fragile.
04
Design the reading experience
A report is an interface. It gets the same design attention as any other.
Core capabilities
What is inside this service
- Data landscape assessment
- Data modelling and warehouse design
- Pipeline engineering
- Metric definition and governance
- Dashboard and report design
- Decision-support and forecasting interfaces
Example deliverables
What you receive
- Decision inventory with owners
- Metric definitions and lineage
- Data model and pipeline implementation
- Dashboards for the agreed decisions
- Data quality checks and alerting
- Documentation for analysts
Representative workflow
A typical shape for this work
Illustrative workflow. The real sequence is agreed during definition.
Implementation considerations
Things worth knowing early
- Source data quality is usually the main constraint on timeline
- Metric definitions need governance or they drift again
- Historical data may not support the comparison people expect
- Access and privacy rules must be designed in, not bolted on
Transformation pathway
Connect Business Systems
FROM
Information re-entered between CRM, finance, operations and support.
TOWARDS
Systems that exchange information on a defined contract.
Illustrative sequence. Real sequencing is agreed during definition.
Related
Services that usually travel with this one
07
Systems Integration
CRM, ERP, APIs, business applications and connected data workflows.
Read more03
Intelligent Automation
Workflow automation, AI-assisted processes, document handling and operational assistants.
Read more04
Experience and Interface Design
UX research, user journeys, service design, interface systems and usability improvement.
Read moreQuestions
About data and decision intelligence
Data & Decisions
Tell us where this service would have to start.
Describe the process, the system or the product you have in mind. We will come back with what we would need to look at first and what we would expect to find.